Thursday, February 1, 2007

How do I find out what build of EKP I'm running?

When you report a bug, it's really important that you let us know the exact build of EKP you're running. This isn't just the major version number (like EKP 4.6), but includes four numbers separated by dots, for example 4.6.0.78. With this information, along with relevant messages from the log file, we'll be able to investigate your problem much more quickly.

To find out what build you're using, go to Manage > System Administration Manager > System Statistics > System Activity Statistics. On the System Activity Statistics page, look for the value labeled EKP Version in the System Environment section. The value will be something like Release 4.6.0.78 STANDARD. The four numbers in the middle (e.g. 4.6.0.78 in this example) are what we need.

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